Privacy Policy
Last updated: July 21, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We collect and use limited Personal Data and Usage Data as described in this Privacy Policy to provide, support, administer, and improve the Service.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Florida, United States
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to COMPASS Media System, accessible from https://www.compassmediasystem.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We do not require visitors to provide personal information to browse the Website, download the COMPASS trial, view tutorials, or access other publicly available information.
When You purchase a COMPASS subscription, We may collect information necessary to establish and maintain Your subscription, such as Your name, company name, mailing address, telephone number, email address, subscription information, and transaction history.
Usage Data
Usage Data is collected automatically when using the Service.Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Subscriptions
If You purchase a subscription to Our COMPASS software, We use third-party payment processors to process subscription payments. In such cases, Your Personal Data such as Your name, company/contact information, email, telephone, and subscription/transaction information will be collected and stored by us. This information is maintained to ensure the continuity of Your subscription. We do not receive or store complete credit card or debit card numbers on Our servers.
We do not sell Your Personal Data or disclose it to third parties in exchange for money or other compensation.
Technical Support and Service Reports
If You submit a COMPASS Service Report, the report may include diagnostic information and a copy of Your COMPASS database to assist Us in identifying and resolving a technical issue. Information submitted through a Service Report is used solely for technical support and diagnostic purposes, is treated as confidential, and is deleted after the issue has been resolved.
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Cookies and Tracking Technology
We do not use cookies to create user accounts or directly track visitors for Our own advertising purposes. However, third-party services used on the Website, including Google Analytics and tawk.to, may use cookies or similar technologies to provide analytics, chat, support, security, or related functionality.
Analytics
We use Google Analytics to help us understand how visitors use Our Website. Google Analytics may collect information such as pages visited, time spent on the Website, browser and device information, approximate geographic location, and other usage information. We use this information to understand Website traffic and improve Our content and services.
Google processes this information in accordance with its own privacy policies and data practices.
Live Chat and Support
We use tawk.to to provide live chat, automated assistance, and customer support through the Website. When You use the chat service, information about Your visit and chat session may be processed by tawk.to.
If You voluntarily provide Your name, email address, or other information during a chat or support request, that information may be retained in the tawk.to system as part of the conversation or support ticket. We generally retain support records only as long as reasonably necessary to resolve the issue, although we may retain them longer when maintaining the history of the support relationship is useful or necessary.
Chat and support records may be deleted when they are no longer needed.
Third-Party Service Providers
We use third-party service providers, including Google Analytics, tawk.to, and payment processors, to provide certain functions of the Service. These providers may process information as necessary to perform those services and do so in accordance with their own privacy policies.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can reach us via Our contact page.